FAQ

The parcel can be sent directly from our office or ordered to pick up the parcel by courier. Our specialist will arrange the shipment and you will receive a tracking number for convenient tracking of the parcel

For sending parcels weighing up to 30 kg, there are restrictions on items that are not allowed to be transported by air, and also have restrictions on import into the recipient’s country. The entire list of prohibited items is available on the website https://www.emiratespost.ae/dangerous-goods international postal operator

One of the main tasks when moving to a new place is to protect dishes and other fragile items from damage during transportation. To do this, you need to pack it well. Proper packaging will prevent the appearance of cracks and chips, and will help maintain the integrity of products even during long-term transportation. How […]

Depending on the region, the EMS courier delivery time is on average from 8 to 12 days.

Depending on the recipient country, there are customs restrictions on the import of certain goods, as well as a customs duty limit for goods that exceed such limits. The EAEU member countries (Russia, Belarus, Kazakhstan, Kyrgyzstan, Armenia) have set a threshold of 200 Euros for duty-free import of goods. Goods over 200 Euros are subject […]

We track the entire path of the parcel movement. All shipments go through the main international operators, where safety and responsibility are a special priority.